What you experienced should never happen to anyone but is way more common than one might think. In my hometown, a delivery driver was accused by numerous customers (all women) of commenting on their looks, trying to weasel his way inside their homes and sending messages asking them out days and even weeks after the transactions were complete.

The pattern was always the same; the customers would complain to his employer, who would assure them that the man would either be fired or severely reprimanded. On the occasions when he lost his job, he would get hired on at another delivery service as if nothing had happened. This leads me to believe that the vetting process for most companies who hire outside delivery personnel is lax, to say the least.

As you pointed out, Chloe was not to blame for what happened and neither are any of the other victims whose stories go unreported. It's a sad day when people have to worry about ordering takeout for fear of who a trusted business may send to their door. I hope they learn from these incidents and do better, but I won't hold my breath. Unfortunately, safety often takes a backseat when profits are at stake.